Visitation Protocol
At Maryland Healthcare the provision of Nursing Care to all our Patients / Residents is paramount, and for that reason we have designated visiting times, to help protect the Mealtimes and Medication times, and vulnerability.
Mealtimes & Medication Times:
Breakfast & Early Morning Routine 8.00am – 11.00am
Lunchtime: 12.00pm – 1.30pm
Teatime: 4.30pm – 6.00pm
Visiting Times:
Monday – Friday: 11.00am – 12.00pm (noon)
Monday – Friday: 1.30pm – 4.30pm
Monday – Friday: 6.00pm – 7.00pm*
*Please let the Unit know of your intention to visit from 6.00pm – 7.00pm as Reception closes at 5.00pm
Saturday – Sunday: 11.00am – 12.00pm (noon)
Saturday – Sunday: 1.30pm – 4.30pm
*Exceptions can be made for IMMEDIATE Next of Kin for visiting outside of these hours if there is a demonstrated need for assistance for the benefit of their loved one, ie: assistance of feeding
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THE ROLE OF RESIDENTS’ RELATIVES/VISITORS
We welcome Family and Friends of Patients / Residents, but please be sensitive to their needs and vulnerabilities, so please do not Visit if:
1. You or a visiting partner are feeling unwell (Coughs, Flu, Stomach Upset, or any other symptoms).
2. You are back from a Travel Trip which requires a period of quarantine or has an outbreak of any infections.
3. You are intending to visit as a large group. Often people within our care can be overwhelmed by numbers of visitors, especially those with dementia.
4. Have been to another care setting (including Hospitals), which has an outbreak of an infection.
We always want our Patients / Residents and Staff to be safe. We need to cognisant of peoples frailties, and endeavour to reduce risk to their wellbeing. So, please be assured that we appreciate your support in the operation of our Visiting Policy.
Thank you.
